Woman walking with luggage in a modern open space, ready to travel

How it Works

Frictionless Travel

Enhance travel experiences by enabling seamless data and insight sharing across the value chain, driving hyper-personalization, customer satisfaction, and loyalty.

Cross Brand Collaboration & Personalization

Businesses operating within the same value chain or engaging with the same end users can unlock substantial mutual benefits through partnerships and collaboration. By gaining trusted access across end-to-end travel touchpoints, businesses can deliver hyper-personalized experiences that drive customer retention and loyalty. This approach fosters stronger stickiness and mutual value creation centred around a shared customer.

30%

increase in revenue for companies that excel at collaborating in ecosystems.

71%

of consumers expect personalization, yet businesses are challenged to continue to collect the data to make that possible.

How Companies Should Respond

Mutual Value Exchange

Enable two-way mutual exchange of value for data and brand engagement that empowers customers

Privacy-first Personalization

Strike the right balance between tailored experiences and data confidentiality to ensure personalization without compromising user privacy

Cross-Branded Offerings

Establish interoperable standards and technology solutions to enable streamlined integration and unlock new opportunities for collaborative offerings

Enabling Seamless Hyper-Personalized Travel Experiences with UWI

Keith is Excited for His Upcoming Vacation

Keith’s travel providers use UWI to access his verified preferences and context, enabling seamless, consent-based personalization across his journey. From airport pickup to custom insurance plans and curated offers, Keith enjoys a hyper-personalized experience that builds loyalty and lasting relationships.

Get in Touch with Us

If you have any further inquiries, please contact us using the form linked below. Someone from the UWI Support team will reach out to you. We also welcome any feedback or insights regarding UWI. If you prefer to reach out to us directly, please email us at UWI.support@accenture.com.